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Claims Coordinator

About Us:

General Re Corporation, a subsidiary of Berkshire Hathaway Inc., is a holding company for global reinsurance and related operations. It owns General Reinsurance Corporation and General Reinsurance AG, which conduct business as Gen Re.

Gen Re delivers reinsurance solutions to the Life/Health and Property/Casualty insurance industries. Represented in all major reinsurance markets through a network of more than 40 offices, supported by over 1,900 employees worldwide, we have earned superior financial strength ratings from each of the major rating agencies.

Our Sydney team is seeking to appoint a dynamic individual as a Claims Coordinator.

Your Role:

As a key member of our team, you will provide administrative support for our Claims team in Australia. From time to time, some support may be provided to our small Claims team in Asia.

In this role, you will take responsibility for creating new claims and updating financials for existing claims in our systems and databases, saving and updating relevant claims information and documents in our electronic filing system so our Claims Executives can review and assess each claim. Once approved by the Claims Executive, you will manage the payment process including creating a payment, updating relevant documents in the file and notifying the client company that the claim has been paid. Our clients are mainly insurance companies so any contact you have with external stakeholders regarding a claim will be with insurance companies and/or insurance brokers. Additionally, you will manage the claims diary system and take appropriate action as claims reach key milestones.

Other general administrative duties include uploading general correspondence, updating claims reserves documents, issuing documents, assisting with claims queries, photocopying, making travel arrangements for our Claims team and scheduling meetings.


Critical to your success in this role will be your very strong attention to detail and high degree of accuracy when completing your work. Other key requirements are:

  • Prior work experience using various computer systems and databases
  • Data entry skills with a high degree of accuracy
  • A mindset of proactivity, optimism, excellence and pride in your work
  • Comfort working in a paperless office
  • Able to work independently as well as in a team
  • Experience in insurance or reinsurance is preferred but not essential

Does this sound exciting?

We offer performance-based remuneration package commensurate with experience and qualifications.

If you are interested in this position, please submit your detailed resume and cover letter explaining how your work experience satisfies our job requirements.

Our Address:

Level 20
1 O'Connell Street
Sydney, NSW 2000 (Australia)
ACN 008 427 450

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